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Posted

why are you blocking capcut from running on my PC? If I exit kaspersky the capcut runs but once kaspersky its on it blocked the software from running???

Flood and Flood's wife
Posted (edited)
8 hours ago, Jayboo said:

why are you blocking capcut from running on my PC? If I exit Kaspersky the Capcut runs but once Kaspersky its on it blocked the software from running???

Hello @Jayboo

Welcome!

1. We can run Capcut with Kaspersky without any issues. 

2. Go to Kaspersky Reports, in the search field type capcut - find any Capcut entries, take a full screen screen-print & post back to show the errors that are causing the problem? 

image.thumb.png.5122129793f436aba13cee5bb9b793e8.png

 

3. Also Kaspersky Internet Security (KIS) has been replaced by Kaspersky Standardyou may wish to upgrade & *recheck the issue*, the upgrade is *free* - read: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ by Danila T.

Thank you🙏
Flood🐳+🐋 

image.thumb.png.41e34c99526b6b1a88cc538aa6d0ab9a.png

Edited by Flood and Flood's wife
added image, Capcut is trusted
  • 7 months later...
Posted

Could you provide me with the information why I am not able to download video editor on my pc.

Flood and Flood's wife
Posted (edited)
10 minutes ago, winston said:

Could you provide me with the information why I am not able to download video editor on my pc.

Hello @winston,

Welcome!

  1. *Which* Video Editor - what is the *actual* name of the application? 
  2. Look in Kaspersky Reports, what error / events are logged for the issue - when (you) can't download the video-editor, are there any Kaspersky alerts on screen - IF 'yes' - what are they - we need to see what you see?
  3. Which Kaspersky software *name* & *version* is installed? On Windows Taskbar *Hidden icons*, rightclick the Kaspersky icon, select *About*? 
  4. Which Windows OS version & *build*, in Windows Search, type WINVER - open the WINVER app & post back the information shown? 

Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
pn 2. & added 1.

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