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Posted

Hello. i enabled bitlocker management companent on users KES but encryption status from KES wont appear in kaspersky security center DATA ENCRYPTION AND PROTECTION. anybody knows why?

Posted

it so urgent please whoever knows help me about this issue. thanks in advance

Dmitry Parshutin
Posted

Hello!

Please specify the versions of your Kaspersky products.

Thank you!

Nikolay Arinchev
Posted

Hi,

Could you please clarify was bitlocker encryprion performrd before a PC was connected to KSC?

Thank you!

Posted

we always have Kaspersky endpoint security and connected to KSC. when I turned on bitlocker on computer manually there was KES that had connected to KSC. But only Bitlocker management companent of KES turned on after bitlocker implementation

Nikolay Arinchev
Posted

Please decrypt the PC(you can do it both remotely via KSC or locally), make sure that a PC connected to KSC and encrypt it once again using KSC.

Please inform us aboout result.

Thank you!

Posted

I decrypted bitlocker locally. than encrypted it manually not using KSC. but no encrypted computer status appeared on kasp-ersky security center.

 

let me write the case once more. imagine we have 500 users and we locally enabled bitlocker on oll of computers. now i want to be sure that all computers have bitlocker. that is why i need management tool to give me info about computer encryption information.So i heard that kaspersky endpoint security could send info to KSC. now i want to now how i can do this. or is it possible? 

 

but you say that decrypt 500 computer than encrypt it using KSC. it is impossible. the question is simple: is it possible to learn about computer encryption status using KSC?

Nikolay Arinchev
Posted

Could you please provide us with a screenshot that shows the status of one of encrypted hosts and with GSI report from the same host?

Thank you!

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