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Posted

I'm experiencing a critical issue on my system related to the Kaspersky driver klwtp.sys, which is causing black screens (BSOD) with the error BAD_POOL_CALLER (0xC2), parameter 1 = 0x99, attempt to free pool with invalid address or pool header corruption. The active process during the crash is avp.exe, affecting the Windows Firewall driver fwpkclnt.sys. I created the incident request INC000017769801, but I am not having good support at all. Could anyone help me, please?

harlan4096
Posted

Welcome to Kaspersky Community.

 

Please provide versions of operating system and K. product.

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