backup to WEBDAV disk

[umiboozu]

Hi , I got a hard disk connected to my windows 11 by webdav protocol. It works fine into the explorer. I want to use it for the backup feature of kasperky.
But it doesn’t see it.
sry I translate into english, but it’s impossible to turn kaspersky into english for some reason
 - It does not appear into  « select a stockage  »
 - into network device, I can’t select it into « network » root
 - when I look into « DESKTOP / THIS PC » I find it « webdav (\\driveshadow-tech@SSL\remote-php) (Z:) » , but it still asking an ID/password. I tried to set a token, but it doesn’t work. It strange because windows can use it like it’s a local disk.

[Berny]

@umiboozu Welcome , Bienvenu

To change language :

• English GUI → Shift + F12
• Revert to FR → Shift + F5

Did you check this article :
Impossible d'accéder à une imprimante, un dossier ou un disque réseau avec une application de Kaspersky installée

Also, your network drive should be marked as "réseau de confiance" or "réseau local" ?
→ ⚙️Configuration → Sécurité →  Pare-feu → Réseaux

 

[umiboozu]

thanks for the changing language tips.
The article is about network block by kaspersky. Here my network HD works perfectly, I can see it even into kaspersky, but kasp can’t use it for back up

[Berny]

@umiboozu You are welcome.

Which Kaspersky version are your running ?

[umiboozu]

Kaspersky Premium
21.19.7527(b)

[Berny]

@umiboozu

On 1/6/2025 at 10:42 AM, umiboozu said:

but kasp can’t use it for back up

This is weird ? , please contact Kaspersky Technical Support
→ https://support.kaspersky.com/fr/b2c/fr/#contacts