July 3, 20206 yr Author Message - No connection has been made to activation server in a long time. Update manually. No instruction on how to do this. Have 144 days remaining on licence. Package appears to be working although I have to occasionally force database update.
July 3, 20206 yr Hello @joesef, Welcome! * Please read your message. 1 Log into your MyKaspersky account, on the Devices tab, select the device, then select Disconnect the device → image1, accept OK to the popup → image2 2 Return to the computer, shutdown the computer using full Shutdown, not Restart, power on, login, make sure KIS is active. 3 Run a manual KIS Database update - allow it to complete. 4 From KIS application, select MyKaspersky, make sure the application connects to the MyKaspersky portal. 5 Sign into the portal, make sure the device is showing connected on the Devices tab Let us know the outcome please? Thank you🙏 Flood🐳
July 4, 20206 yr Author Have followed instructions which appear to have corrected issued. Thank you for prompt reply
July 4, 20206 yr Hello @joesef, You’re most welcome☺ ! Excellent work👏 Thank you for taking the time to let us know, we’re delighted the issue is resolved🤸 Thank you🙏 Flood🐳
Message - No connection has been made to activation server in a long time. Update manually.
No instruction on how to do this.
Have 144 days remaining on licence.
Package appears to be working although I have to occasionally force database update.