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Automatic Renewals - being sent to people on my Account


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frustratedkaspersky
Posted

Hi

I'm managing multiple computers over 10 - and the reminder to pay the annual subscription keeps popping up on my managed computers, and people are paying the account when I'm the one that is managing the account and the computers.  How can I stop these computers getting any notifications in app regarding the subscription expiring so that I can manage the subscription aspect of it.

 

Flood and Flood's wife
Posted (edited)
1 hour ago, frustratedkaspersky said:

I'm managing multiple computers over 10 - and the reminder to pay the annual subscription keeps popping up on my managed computers.

and people are paying the account when I'm the one that is managing the account and the computers. 

How can I stop these computers getting any notifications in app regarding the subscription expiring so that I can manage the subscription aspect of it.

Hello @frustratedkaspersky

Welcome!

  1. *Important question* - has the subscription been *shared* with the 10+ other users OR are those other users using the Kaspersky software that's been installed with *your User profile* -> IF it's the latter -> the stated goal may not be possible, therefore -> educate the users of the subscription not to pay your bills. 
  2. Which Kaspersky *subscription/software* do (you) have?
  3. Read: How to configure application notificationsimage.thumb.png.ab84d45bc8d4c8ec84b8fb4ce6aad50e.png

Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
added image

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