Jump to content

Application restart required, I check the “remember answer” box, notification continues to show every time databases are updated.


bushy2006
Go to solution Solved by Berny,

Recommended Posts

I frequently get a Kaspersky notification that an ‘Application restart is required’ to complete a database update. Every time I check the “remember answer” box, which I assume is intended to allow KIS to restart without my prompting but the notification continues to show every time databases are updated.

Is this a bug or am I misinterpreting the information?

 

Win 10 21H1 19043

KIS 21.3.10.391

 

Link to comment
Share on other sites

Wesly.Zhang

I frequently get a Kaspersky notification that an ‘Application restart is required’ to complete a database update. Every time I check the “remember answer” box, which I assume is intended to allow KIS to restart without my prompting but the notification continues to show every time databases are updated.

Is this a bug or am I misinterpreting the information?

 

Win 10 21H1 19043

KIS 21.3.10.391

 


Hello,

May I ask a simple question? Do you click the reboot button in KL product notification Center before you reboot your pc ?

Regards.

Link to comment
Share on other sites

@Wesly.Zhang wrote:

Hello,

May I ask a simple question? Do you click the reboot button in KL product notification Center before you reboot your pc ?

 

The notification does not ask for a machine reboot; only a KIS application restart. It usually occurs after starting the computer and is preceded by a Windows notification that virus protection is not running.

I’ve reinstalled KIS as recommended by @Berny and will see it responds.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.


×
×
  • Create New...