App and internet reports only available on mykaspersky website?

[Parent7]

Just purchased the premium version and have everything setup, but only able to view device usage reports from my IOS device/parents app.  In fact, other than configuring the app and internet settings from my parents app, all I can see is how much screen time my child has used or their gps location through the app.  I can browse to the mykaspersky website from my phone or home computer, but it would be MUCH easier to see this on my phone/parents app.  Is this expected?  Seems like it should be there...

Am I just missing something? 

 

Thanks,

 

 

[Flood and Flood's wife]

10 hours ago, Parent7 said:

KSK premium version - only able to view device usage reports from my IOS device/parents app.  In fact, other than configuring the app and internet settings from my parents' app, all I can see is how much screen time my child has used or their Gps location through the app. 

1. I can browse to the MyKaspersky website from my phone or home computer, but it would be MUCH easier to see this on my phone/parents app. Seems like it should be there... Am I just missing something? Is this expected? 

Hello @Parent7, 

Welcome!

Agreed, it would be easier, but it's by design. 

The guidance is available in: Kaspersky Safe Kids features on Android/iOS, there's 8 Report topics, some more specific than others - related to (your) query. 

• You may wish to log a request, on the support page, fill in an Email or Chat, then select Feedback, I have a Suggestion, or Feedback, I have a Complaint template - provide a detailed history & explanation/reasons for the request. Support may communicate with you & discuss the proposal. 
• All requests go thru the relevant team/s, not all requests are successful & even successful requests may take a long time to be implemented. 

Please share the outcome with the Community, when it's available? 

Thank you?
Flood?+?