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Posted

Recently I needed to format my PC, but when reconnecting Kaspersky on my computer, it kept appearing as if it was not the main device and 3 computers appeared when I only had 2. While taking out one of the devices that I did not recognize, disconnected okaspersky from my pc, then I contacted that it was as if my computer was being understood as 2 computers how do I solve this and keep only the 2 computers I have, not 3, and 2 of them are actually the same?

Posted

Welcome to Kaspersky Community.

 

From Your "My Kaspersky" space, try disconnecting the 2 same computers, then re-connect the current adding Your "My Kaspersky" credentials.

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