Anti-banner issues post update to 21.19.7.527(b)

[juice_of_2_limes]

Prior to automatic update of my Kapersky Plus to version 21.19.7.527(b), I had no issues accessing internal/external websites.  However post update some sites would either give a blank page or when you log in not display any further content (example Experian, Nextdoor neighbout Uk).

I traced this to Anti-Banner which I have always had on. If I now disable this, then the websites behave as expected.

Leaving Anti-banner enabled and adding the site addresses to the exclude list does not work, the websites won't function.

As a test on another PC, I've uninstalled and re-installed as fresh and the issue persists so something has changed in Anti-banner with the latest release.

Anyone else noticed this?

[harlan4096]

Welcome to Kaspersky Community.

 

Can you post captures for the exclusion created in Anti-Banner and the full URL of the issues?

[juice_of_2_limes]

This what I now have defined in exclusions which makes no difference. And I should add result is same, be it Chrome or Edge.

Edited December 10, 2024 by juice_of_2_limes

[harlan4096]

I see the login in that site is in: https://account.experian.co.uk/login?useFR=true, try adding that URL also to exclusions 🤔

[juice_of_2_limes]

Adding https://account.experian.co.uk/login?useFR=true  actually adds it as experian.co.uk which I already had

[juice_of_2_limes]

The local IP address that I added as exclusion (exclusion not working) is to my Unfi Cloud key Plus which should show a login prompt. With Anti-banner enabled that just gives a blank screen. Again worked before the update. It's the same across 3 machines that have been updated.

[harlan4096]

Please contact to K. Support