Android app crash due to OutOfMemoryError (coroutines / Dispatchers.IO)

[öNer]

Hello,
I’m experiencing an application crash on Android 13 related to coroutine execution.

Under memory pressure, the app throws an OutOfMemoryError.
The stack trace suggests that a coroutine job is being completed after it has already finished, while additional threads are still being requested from Dispatchers.IO (limitedParallelism).

This results in a thread creation failure and the application crashes without user interaction.

Environment:

• App: Kaspersky Android
• App version: 11.129.4.14969
• OS: Android 13
• Device: Samsung mid-range Android device

Impact:
Stability issue only. No data loss or security impact observed.

Has anyone encountered a similar coroutine / memory-related crash on Android 13?

 

[Flood and Flood's wife]

1 hour ago, öNer said:

Environment:

• App: Kaspersky Android
• App version: 11.129.4.14969
• OS: Android 13
• Device: Samsung mid-range Android device

I’m experiencing an application crash on Android 13 related to coroutine execution.

Under memory pressure, the app throws an OutOfMemoryError.
The stack trace suggests that a coroutine job is being completed after it has already finished, while additional threads are still being requested from Dispatchers.IO (limitedParallelism).

This results in a thread creation failure and the application crashes without user interaction.

Impact:
Stability issue only. No data loss or security impact observed.

Has anyone encountered a similar coroutine / memory-related crash on Android 13?

Hello @öNer, 

Welcome back!

1. Is the issue with the Kaspersky AV app OR the Kaspersky VPN on the Android? 
2. App version: 11.129.4.14969, requires updating, read: VPN Performansı için En Son Sürüme Güncelleyin. 
3. IF the issue persists after an update Log a request with Kaspersky Customer Service: https://support.kaspersky.com/tr/b2c/tr#contacts, select E-posta, provide a *detailed history*, also collect an AIDA64 Report & include that with the submission. 

Please share the outcome with the Community, when it's available? 

Thank you🙏
Flood🐳+🐋

Edited 3 hours ago by Flood and Flood's wife
removed white space

[öNer]

1 hour ago, Flood and Flood's wife said:

Hello @öNer, 

Welcome back!

1. Is the issue with the Kaspersky AV app OR the Kaspersky VPN on the Android? 
2. App version: 11.129.4.14969, requires updating, read: VPN Performansı için En Son Sürüme Güncelleyin. 
3. IF the issue persists after an update Log a request with Kaspersky Customer Service: https://support.kaspersky.com/tr/b2c/tr#contacts, select E-posta, provide a *detailed history*, also collect an AIDA64 Report & include that with the submission. 

Please share the outcome with the Community, when it's available? 

Thank you🙏
Flood🐳+🐋

Hello,

Thank you for the response.

The issue is related to Kaspersky Antivirus for Android, not the VPN application.

I will update to the latest available version and monitor whether the issue persists.
If it continues, I will submit a detailed report to Kaspersky Customer Service including an AIDA64 report, and share the outcome with the community.