Jump to content
Update to the Latest Version for Smooth VPN Performance ×

Recommended Posts

Posted

Hello,
I’m experiencing an application crash on Android 13 related to coroutine execution.

Under memory pressure, the app throws an OutOfMemoryError.
The stack trace suggests that a coroutine job is being completed after it has already finished, while additional threads are still being requested from Dispatchers.IO (limitedParallelism).

This results in a thread creation failure and the application crashes without user interaction.

Environment:

  • App: Kaspersky Android
  • App version: 11.129.4.14969
  • OS: Android 13
  • Device: Samsung mid-range Android device

Impact:
Stability issue only. No data loss or security impact observed.

Has anyone encountered a similar coroutine / memory-related crash on Android 13?

 

stack_trace_for_forum.png

Flood and Flood's wife
Posted (edited)
1 hour ago, öNer said:

Environment:

  • App: Kaspersky Android
  • App version: 11.129.4.14969
  • OS: Android 13
  • Device: Samsung mid-range Android device

I’m experiencing an application crash on Android 13 related to coroutine execution.

Under memory pressure, the app throws an OutOfMemoryError.
The stack trace suggests that a coroutine job is being completed after it has already finished, while additional threads are still being requested from Dispatchers.IO (limitedParallelism).

This results in a thread creation failure and the application crashes without user interaction.

Impact:
Stability issue only. No data loss or security impact observed.

Has anyone encountered a similar coroutine / memory-related crash on Android 13?

stack_trace_for_forum.png

Hello @öNer

Welcome back!

  1. Is the issue with the Kaspersky AV app OR the Kaspersky VPN on the Android? 
  2. App version: 11.129.4.14969, requires updating, readVPN Performansı için En Son Sürüme Güncelleyin
  3. IF the issue persists after an update Log a request with Kaspersky Customer Service: https://support.kaspersky.com/tr/b2c/tr#contacts, select E-posta, provide a *detailed history*, also collect an AIDA64 Report & include that with the submission. 

Please share the outcome with the Community, when it's available? 

Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
removed white space

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now


×
×
  • Create New...