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After installing KIS my internet speed is cut more than half


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JohnnyBeGood
Posted
Also, in addition to Berny above, Hello, Windows 10 64bit. New SSD install. Before installing KIS my Xfinity internet speed using their testing tool http://speedtest.xfinity.com was great exactly what I was paying 900 Mbit down and 35Mbit upload. After I installed KIS my speed is around 250Mbit down and 35Mbit upload. Called and spoke with Xfinity support and everything is ok on their end and said issue is with KIS.
Posted
Welcome. Please contact the Technical Support https://center.kaspersky.com
Posted
There may be a NIC driver conflict, you can try to upgrade the driver.
  • 1 month later...
lbyinchina
Posted
Also, in addition to Berny above, Hello, Windows 10 64bit. New SSD install. Before installing KIS my Xfinity internet speed using their testing tool http://speedtest.xfinity.com was great exactly what I was paying 900 Mbit down and 35Mbit upload. After I installed KIS my speed is around 250Mbit down and 35Mbit upload. Called and spoke with Xfinity support and everything is ok on their end and said issue is with KIS.
Did you solve it? I have exact same issue. With KIS disabled I got 900+mbps download speed but when KIS is enabled the download speed is throttled at 400-500mbps. System monitor shows CPU% shoot up high by KIS.
  • 11 months later...
Wesly.Zhang
Posted

Hi,

Was it solved in KIS2020 ?

Regards.

  • 9 months later...
Posted

Hello, I have similar internet speed issue with KIS 21.

Disabled Encrypted Connection Scanning, problem solved for me.

https://support.kaspersky.com/common/safemoney/12489#block3

Hope it helps.

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