adb.exe Fails to Start

[ejlim]

 

Dear Kaspersky Support,

I am currently experiencing an issue where adb.exe (Android Debug Bridge) fails to start properly on my Windows 11 system. I strongly suspect that Kaspersky Endpoint Security may be interfering with the process.

To investigate further, I attempted to enable dump logging as described in your documentation (https://support.kaspersky.com/keswin/11/en-US/158644.htm). However, the "Enable dump logging" option is grayed out and cannot be activated.

Here are the key symptoms I am facing:

• adb.exe process hangs or crashes immediately upon execution.

• The error log indicates a crash in ucrtbase.dll.

• Other developers in my organization are also experiencing similar issues, which further suggests a conflict with Kaspersky.

 

Faulting Application Name: adb.exe, Version: 0.0.0.0, Timestamp: 0xdd5dfa32
Faulting Module Name: ucrtbase.dll, Version: 10.0.26100.4061, Timestamp: 0xc5be9f96
Exception Code: 0xc0000409
Fault Offset: 0x0002da51
Fault Process ID: 0x3D34
Application Start Time: 0x1DBD52B19FB60C4
Faulting Application Path: D:\AppData\Local\Android\Sdk\platform-tools\adb.exe
Faulting Module Path: C:\WINDOWS\System32\ucrtbase.dll
Report ID: 01f91333-c002-42d1-be11-04f6a1b4759a
Faulting Package Full Name: (not available)
Faulting Package-relative Application ID: (not available)

[Tahmeed702]

3 hours ago, ejlim said:

 

Dear Kaspersky Support,

I am currently experiencing an issue where adb.exe (Android Debug Bridge) fails to start properly on my Windows 11 system. I strongly suspect that Kaspersky Endpoint Security may be interfering with the process.

To investigate further, I attempted to enable dump logging as described in your documentation (https://support.kaspersky.com/keswin/11/en-US/158644.htm). However, the "Enable dump logging" option is grayed out and cannot be activated.

Here are the key symptoms I am facing:

• adb.exe process hangs or crashes immediately upon execution.

• The error log indicates a crash in ucrtbase.dll.

• Other developers in my organization are also experiencing similar issues, which further suggests a conflict with Kaspersky.

 

Faulting Application Name: adb.exe, Version: 0.0.0.0, Timestamp: 0xdd5dfa32
Faulting Module Name: ucrtbase.dll, Version: 10.0.26100.4061, Timestamp: 0xc5be9f96
Exception Code: 0xc0000409
Fault Offset: 0x0002da51
Fault Process ID: 0x3D34
Application Start Time: 0x1DBD52B19FB60C4
Faulting Application Path: D:\AppData\Local\Android\Sdk\platform-tools\adb.exe
Faulting Module Path: C:\WINDOWS\System32\ucrtbase.dll
Report ID: 01f91333-c002-42d1-be11-04f6a1b4759a
Faulting Package Full Name: (not available)
Faulting Package-relative Application ID: (not available)

End Keswin App and check is the adb.exe is interrupted by Kaspersky or not , if it is interrupted by kaspersky in then you have to exclude the file location of adb.exe from keswin , go to policy then General settings then Scan Exclusion , you can do it from KSC or from kewin app directly from local machine