activation Issue

[tamer.ibrahim]

I am facing a problem activating the license, which is supposed to be for four devices, but when I add it to the third device, the program refuses to activate, leaving only two devices connected to the same license.

[Flood and Flood's wife]

  On 4/16/2025 at 12:14 PM, tamer.ibrahim said:

I am facing a problem activating the license, which is supposed to be for four devices, but when I add it to the third device, the program refuses to activate, leaving only two devices connected to the same license.

 

Expand  

Hello @tamer.ibrahim,

Welcome!

1. Upgrade to Kaspersky Standard - the upgrade is *free* - KIS is Kaspersky's *old* software, read this:  Kaspersky: Basic, Standard, Plus, Premium - info & FAQ, by Danila T.
2. Kaspersky Standard can be downloaded here: https://www.kaspersky.com/downloads#update-product. 
3. Read & follow: "You have exceeded the maximum number of activations allowed for the entered activation code" error.

Thank you🙏
Flood🐳+🐋

Edited April 16 by Flood and Flood's wife
added resources & numbering

[tamer.ibrahim]

I will try, but I only have two devices linked with the same license and the same version, and this version was downloaded from the official website.

[Flood and Flood's wife]

  On 4/16/2025 at 12:24 PM, tamer.ibrahim said:

1. I will try, but I only have two devices linked with the same license and the same version, and this version was downloaded from the official website.

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Hello @tamer.ibrahim, 

Thank you for posting back!

1. That's why (you) must read & follow *all* of: "You have exceeded the maximum number of activations allowed for the entered activation code" error.
2. In (your) MyKaspersky account, *Devices tab* make sure only *two* devices are connected to the subscription: https://my.kaspersky.com/MyDevices#/portal/pages/devices? 

Thank you🙏
Flood🐳+🐋

Edited April 16 by Flood and Flood's wife
Grammar 😔|| In (your) MyKaspersky account, make sure only *two* devices are connected to the subscription. 

[tamer.ibrahim]

thanks, support team reset limite