Activation code invalid

[PJJ]

I purchased a Kaspersky license on Amazon and Kaspersky won't allow me to activate the license. I continue to receive the following error: "Activation code is invalid for this region". When I purchased the license I included my shipping address so I cannot understand how I was sold a license for my region and now cannot install it.

I have deactivate the secure connection setting and it still does not work and I still get the same error message.

Please help as my exisitng Kaspersky license has expired.

[Flood and Flood's wife]

16 minutes ago, PJJ said:

I purchased a Kaspersky license on Amazon and Kaspersky won't allow me to activate the license. I continue to receive the following error: "Activation code is invalid for this region".

Hello @PJJ, 

Welcome!

Please read & follow *all* steps in this guide: "Activation code is invalid for this region" error.

Thank you?
Flood?+?

Edited November 7, 2022 by Flood and Flood's wife

[PJJ]

Hi @Flood and Flood's wife,

Thanks! The problem still persists. Where to from here? I have never experienced this issue before and believe it may an Amazon issue. Your thoughts please?

[Flood and Flood's wife]

7 minutes ago, PJJ said:

The problem still persists. 

1. I have never experienced this issue before and believe it may an Amazon issue. 
2. Where to from here?

Hello @PJJ, 

You're most welcome!

1. If there's an issue with an online purchase, it's always a good idea to go back to the merchant. 
2. & follow: What to do if the solution didn't help. 

Thank you?
Flood?+?

[PJJ]

Kaspersky support technicians were able to resolve the issue after I provided them with licensing information.

[Flood and Flood's wife]

8 minutes ago, PJJ said:

Kaspersky support technicians were able to resolve the issue after I provided them with licensing information.

Hello @PJJ, 

Excellent, well done?

We're delighted to know the issue is resolved?‍♂️

Thank you for taking the time to update the Community!

Flood?+?