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Accessibility permissions were revoked


Roberto Araoz

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Roberto Araoz

My kid revoked the accessibility permissions, I tried to allowed them manually but the option is disabled, what can I do?

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Roberto Araoz

Here is the screen of the notification I received, because It was not possible to enable de Accesibility of my kids phone, I uninstall Safekids, and when I tried to install again it did not appear as available in the Google Play Store, so I downloaded it from the Kaspersky page as an APK file, install it again and then when I reach the final step to enable accessibility, the option does not allow it for the Kaspersky app.

Kaspersky Screen.jpg

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Flood and Flood's wife
4 hours ago, Roberto Araoz said:

Here is the screen of the notification I received, because It was not possible to enable de Accessibility of my kids phone, I uninstall Safekids, and when I tried to install again it did not appear as available in the Google Play Store, so I downloaded it from the Kaspersky page as an APK file, install it again and then when I reach the final step to enable accessibility, the option does not allow it for the Kaspersky app.

 

Hello @Roberto Araoz

Welcome!

The following are *critical* and *must* be set as shown: 

  1. KSK - App permissions -> Remove permissions if app isn't used -> Greyed out - unable to be toggled ON/OFF.
  2. KSK - App info -> Change System settings - Not allowed.
  3. In (your) MyKaspersky account, KSK, App monitoring, Application: Settings - Forbidden.
  4. In (your) MyKaspersky account, KSK, App monitoring, Application categories: Unknown Forbidden.      

image.thumb.jpeg.9c4b5357384d125eb2fa8699758849d2.jpeg       image.thumb.jpeg.532aa8ee7412fdd7ab2a23e109dffd2d.jpeg

 

image.thumb.png.9fd88df485b3b04487ee9b5437a95aef.png

 

image.thumb.jpeg.4c666767e4a7dafdfb91f49b23746783.jpeg

Any issues or concerns please post back? 
Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
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