Accessibility

[Mo K]

Hello

I'm using Kaspersky Premium in my Android mobile phone, the App ask me to give it an  Accessibility permission.

I always give it, but after some time the Accessibility permission switch off without my intervention.

So, what is the problem?

[harlan4096]

Welcome to Kaspersky Community.

 

Can you post mobile device brand/model and version of Android OS.

[Mo K]

Funtouch OS 13 global, Vivo Y51

[harlan4096]

I found some possible related links to the issue:

 

https://support.kaspersky.com/help/Kaspersky/Android_11.101/en-US/144307.htm

 

https://support.kaspersky.com/avzscripts/wsmobile/1007

 

https://support.kaspersky.com/bl/mr5/en-US/147062.htm

 

If still not enough, please contact to official Kaspersky Support: K. Support