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Hello

Today I remembered that there was a problem some time ago and I forgot to mention it in the forum in case it was useful to someone:

I have been using password managers for several years, I started using Bitwarden, which is free and then added the Kaspersky password manager and I have kept both constantly updated. Some time ago I had to format my PC, when reinstalling the Kaspersky software a problem arose. To do so, the system asked me for the password to access my My Kaspersky account, but that password is stored in the password manager, so I needed the password (which I didn't have) to access the password that enabled my access to the My Kaspersky account and the password manager. Surely other users have had this same problem, I was saved by the Bitwarden password manager, which allows access to the vault using the MASTER PASSWORD (which I do remember), by accessing the Bitwarden vault I was then able to access the passwords of all my accounts, including Kaspersky, but if I had not had Bitwarden updated I probably would have permanently lost access to all the accounts I have.
ACCESS TO MY KASPERSKY SHOULD BE DONE USING THE MASTER PASSWORD (easier to remember) and not a password generated by the Kaspersky password generator. 

I leave this information in the forum in case it is useful to other users and in case forum users can communicate with the Kaspersky company to resolve this issue (if it has not already done so).

Thank you.
 

 

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