3 different computers, yet two automatically upgraded Kaspersky, one has not auto upgraded.

[richieC]

I am getting confused here

 

I am licensed to run Kaspersky for three different computers, desktops and two laptops

 

Yet, my desktop and one of my laptop doesn’t get the updated UI like one of laptop do

 

I don’t know what version of anti-virus I am using on either

[nexon]

Hi,

Welcome. 

Updated GUI? What means updated GUI maybe probably new version of kaspersky but version is?? 

Please check version on all 3 devices. 

[richieC]

How do I check the version on each computer?

 

Dont worry, I’ve found out

[richieC]

Two say 20.0.14

The newer GUI says 21.2.16.590(b)

[nexon]

Yes as you wrote newer Version is 21.2.16.590.

If you wish you can uninstall older Version 20.0.14 do restart PC and after that download and install Version 21.2.16.590.

[richieC]

Thanks it worked, but I was a bit confused as to why one got automatically updated, while the others were not auto updated

[nexon]

No problem youre welcome..

Sometimes it depends by region... Maybe hardware etc… hard to say... These 3 devices are in same region? 

I never upgraded via program update.. I do always uninstall and install clean version not over older Version.