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21.9的卡巴斯基Edge插件无法连接

系统 Windows 10 家庭中文版 21H2 19044.2604

卡巴斯基版本 21.9.6.465

浏览器 Microsoft Edge 110.0.1587.50 (正式版本) (64 位)

今天才从21.3用安装包升级成21.9,升级好后自动激活,并保留了以前21.3的设置。

可是不知道为什么Edge的Kaspersky Protection无法连接,而且只要点击21.9主界面的开启,就会立刻跳转到谷歌应用商场下载卡巴斯基插件的地方,重装了几次这个插件依旧这样

请问这是由于21.9还没在中国大陆上线的缘故吗?是的话我就回滚21.3好了?

2.jpg.772f1afcbd08981f398fafea037024a1.jpg1.jpg.e50cabcbb3084918e4402d5c65fb6dda.jpg

Featured Replies

尊敬的用户您好,

目前 21.9 尚未正式发布,您可以通过以下方式提交一个问题工单到技术支持进一步帮助您确认支持问题。

电子邮件提交平台(网页下方位置)

https://support.kaspersky.cn/b2c/cn

或

技术支持邮箱:china-support@@kaspersky.com (去掉重复的 @)

 

Thanks

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