10% Cpu usage when open Kaspersky 'home' tab on version 21.16.6.467

[Jatapong]

10% Cpu usage when open Kaspersky 'home' tab

this issue might cause by 'moving animation' that they just added recently on version 21.16.6.467 for sure.

is there anyway to disable animation ?
 

Windows 10 20H2 - CPU i9-11900K

[nexon]

Hi @Jatapong

1. You have older windows version 20H2 currently is latest 22H2 - Solution : install latest updates for Windows
2. 10% for i9 overclocked (with K at the end) is no problem but understand is more than normal
3. You installed this Kaspersky standard over previous version ? For example upgrade from KIS?

I have Kaspersky Plus without issue (see screenshots), windows 10 22H2 latest and K Plus same version like your 21.16.6.467

[Jatapong]

10% CPU usage issue seem to be only on 4K Resolution because 1080p seem to be ok ???

and yep i upgraded from KIS / before version 21.16.6.467 never seen this issue.

1 hour ago, nexon said:

Hi @Jatapong

1. You have older windows version 20H2 currently is latest 22H2 - Solution : install latest updates for Windows
2. 10% for i9 overclocked (with K at the end) is no problem but understand is more than normal
3. You installed this Kaspersky standard over previous version ? For example upgrade from KIS?

I have Kaspersky Plus without issue (see screenshots), windows 10 22H2 latest and K Plus same version like your 21.16.6.467

 

[nexon]

So okay I have 2k monitor (quad HD) without problem. 

I would try uninstall kaspersky do restart PC and then install again download updates (manually update database) restart PC check the problem. 

Should be ok if not it is for tech support.