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软件扫描到 win32.Agent.gen

反复查杀都不行，重启也不行。还是有， 怎么解决？

BI(S2~VXG9QWVNULNSI(98B.png

Featured Replies

尊敬的用户您好：

关于 内存病毒 问题，可能会涉及收集日志进行分析。

建议您通过以下方式提交一个问题工单到技术支持进一步帮助您处理该问题。

电子邮件提交平台（网页下方位置）

https://support.kaspersky.cn/b2c/cn

或

技术支持邮箱：china-support@@kaspersky.com （去掉重复的 @）

 

THANKS

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