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请验证您的电子邮件地址 [ 已解决 / Solved ] [ 已关闭 / Closed ]

  • Author

https://my.kaspersky.com/MyLicenses#/

后台一直显示  请验证您的电子邮件地址

重发发送验证码 没有用

 

因为我的邮箱是已经收到  验证成功的

 

网站验证码模块有问题   逻辑处理部分 有问题

 

 

Solved by Yliven

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  • Solution

尊敬的用户您好：

请您先清理一下浏览器缓存、Cookie等数据，然后关闭重新打开浏览器访问下面的网站，输入您的账号和密码进行登陆，检查问题是否得到解决。

另外，不要设置任何代理。

https://my.kaspersky.com/

 

如果该问题依旧未解决或出现新的错误提示（请将完整页面截图保存），请您使用所注册“我的卡巴斯基”的邮箱发送一封电子邮件到技术支持邮箱

技术支持邮箱：china-support@kaspersky.com

 

谢谢

 

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