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卡巴斯基没发现病毒但是自己开始了高级清除这是什么情况?


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昨天打游戏的时候游戏卡死然后一些程序自己崩溃了,底部任务栏也卡死了,然后这时候卡巴斯基自己开始了高级清除,但是也并没有提示发现病毒,系统是win11,请问这大概是什么原因触发了高级清除?

IMG_20220922_114044.jpg

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尊敬的用户您好

首先,请您查看一下其它的报告内容,在昨天这个时间段是否有威胁检测记录。昨天在游戏进行时,是否有弹出卡巴斯基对话框“清除并重启计算机”,同时,请在卡巴斯基主界面下方点击“更多工具”-“隔离”,在这里是否有对应的隔离文件存在。

 

谢谢

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