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卡巴斯基优选21.25版和笔记本WWAN上网模块兼容性问题

RT,本人于2026年2月购入卡巴斯基优选版3用户,分别部署在ThinkStation P360Ultra和ThinkPad X1 Carbon Gen13,操作系统均为Windows11 25H2。前者没有任何问题,后者在使用WIFI功能上网时一切正常,但一旦切换至内置的WWAN模块(型号为移远公司的Quectel RM520N-GL)上网时就会出现不定时页面加载缓慢问题。具体表现为刚开机或者刚建立蜂窝数据连接时一切正常,放置10-15分钟之后再用浏览器打开新页面最少也要加载10s以上。起初以为是网卡驱动问题,重装后问题依旧。后经尝试关闭卡巴斯基的防火墙和“流量处理”以及“加密连接扫描“后症状消失,故请贵司能够对该兼容性问题进行排查并给出解决方案。

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你需要联系官方技术支持。

https://support.kaspersky.cn/b2c/cn

最底下,电子邮件或电话。

Hello,

卡巴斯基的防火墙和“流量处理”以及“加密连接扫描“,你需要确定是这三个全关闭才正常还是关掉其中的一个后正常?

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