vk2bfc

Clearly you only read 1 comment and not the thread. Try reading the thread and you might actually understand. Until then ill just ignore this reply and go back to my work.

i have multiple licences for this product and have had this exact issue on all my machines at one time or another. the s/w does not only fail to find the malware/virus but allows it to uninstall kaspersky all together thereby removing any protection. The first time you know is when the icvon dissapears from the task bar or the desktop. It seems kaspersky are not only aware of but either unable or unwilling to fix this. One must pose the question, with the increasing number of cyber attacks eminating from the baltic states and russia , is it still prudent to use a virus protection tool eminating from that region. IMHO NO I think ill be ditching it and investing in something that will offer me full protection without these problems. I had used kaspersky for many years, like since it came out, and was happy with it until this problem and the failure of the company to address it. The only solution is to run their virus removal tool, then reinstall. its a nonsense and they keep denying it happens or making excuses that require the end user to provide more and more information until they lose interest. A typical response from a company that CANT FIX IT. My 2c + GST