viper69

Hi there! Sorry, it's been hectic with this UAV. Malewarebytes has been installed for years, always used in real-time, so yes before UAV. Yes, it runs in the background, meaning it is always active, just like KAV. KAV and Malewarebytes have never had an issue with each other to be more clear when both are running together in the background. It's been a very good combination since the 1990s! I restarted my computer, and while UAV does NOT appear in Windows Uninstall anymore (good), and it does NOT appear in RevoUninstaller either, the UltraAV folder remains on my drive, 700megs of files. I used malewarebytes to scan the computer for any UAV files which were not deleted perhaps by Revouinstaller. and the entire UAV folder, over 1,000 files, is there. I put all the items in quarantine because I am concerned if I take the files out of quarantine maybe the UAV software gets installed again. It's just a guess. I don't know if keeping the files in Malewarebytes quarantine is preventing them from being deleted from Windows. I think there is another issue that is Windows related. I get this error when I right click on the UAV folder to delete it. "you'll need to provide administrator permission to delete this folder" BUT, I'm logged in as the Admin. It's my personal computer, I'm not on network or domain. Only connected to the internet. I'm stuck at this point. I tried a series of steps to correct the folder delete issue in Windows, but it didn't work.

I understand. I read on some posts in Reddit that people were not able to remove the UAV at all. This is quite scary. I used RevoInstaller to remove it (I haven't restarted), and right when RevoInstaller came to the UAV Program folder I believe, Malewarebytes popped up a warning, see below. It seems somehow the UAV software detects an attempt to be removed, and then try to initiate a reinstall perhaps? I cannot say for sure, but Revo software triggered to do something. I quarantined the item before proceeding. This is very much what viruses and malware do!

Thank you for the quick reply. I work with customers. This is a bad handoff 100% that KAV doesn't know what to do. As the software is continuing to re-install on its own, despite deleting the files out of the UAV folder and Uninstall, how is it installing over and over? Are they coming through my connect with KAV in a sense? This is extremely suspicious, and not secure. Check here for others with the same issue https://www.reddit.com/r/antivirus/

This morning I turned on my PC. Never had an issue with KAV. I know US gov't cancelled KAV- not happy. Well this unknown company and its software UltraAv automatically installed on my computer. I WAS NEVER ASKED NOR NOTIFIED THAT THIS INSTALLATION WOULD HAPPEN. Also, I CANNOT UNINSTALL IT! I used Windows 11 Uninstall, everything was supposed to be removed. Well I restarted the computer and found the UltraAv had reinstalled itself. I DO NOT WANT THIS SOFTWARE! How can this removed PERMANENTLY?