Van-Helsing

Hello, I have provide to Kaspersky Support the GetSystemInfo data, but I haven't any news about the issue. Can you please, help me to resolve the problem?

Also check and this ticket INC000014615387

Hello, Yes sure, here there are INC000014615380, INC000014583716, INC000014615387

Hello, I have been already contacted support and opened many tickets about this issue, but the problem still remaining. I am trying to find a solution, but there is not response from support team about this issue. The icon on taskbar shows an arrow meaning downloading updates and the application won't open or finish the update of databases. It stucks on 0% or 9% of update procedure as it shows the application tooltip.

Hello, After Windows 11 latest updates build 22H2 and 2022-10 Cumutative update Kaspersky Total Security Upadte is freezing after few hours. And computer is needing a restart. Furthermore while freezing application's main window and won't open. Additional Kaspersky Total Security icon is disappearing from taskbar neither can terminate task from task manager. Note that I have removed the Kaspersky Total Security with Kaspersky removal tool and reinstalled it again many times but the problem is still remaining. Can you please fix these issues?