TrDinh

Hi @Flood and Flood's wife . Thanks for your reply. Below are the details: Which Windows 10 OS & build: Version 1909 OS Build 18363.1556 KIS version & patch(x): 21.3.10.391 (b) Chrome version: Version 90.0.4430.212 (Official Build) (64-bit) Before KIS was installed, was a check whether there’s any applications installed on the computer that are incompatible with KIS, done? sorry it was in French so I did not know. But I have no other antivirus software installed In Chrome, which options have been configured in Cookies and other site data Is Clear cookies and site data when you quit Chrome ON or OFF? it is off IF Chrome is run in incognito mode, does "automatically signed out (of Google account, Gmail, YouTube) every time I open my laptop" issue continue? I thought incognito mode does not keep you signed in if you close the window? Is Fast startup enabled? I guess this means it is enabled (screenshot below) List all the extensions installed in Chrome please?

I used to have my google account (gmail) signed in all the time. However, after I installed Kaspersky Internet Security, I was automatically signed out every time I open my laptop and have to signed in again (youtube, gmail, etc.). I have tried to enable all cookies (I use Chrome) but this problem continue. Does anybody know how to solve this? Many thanks