Received email - auto renewal next month. I know that card on file expired end of 2020, so clicked on "update payment information." That takes me to store.kaspersky.com, requiring an Order Number and Password. Since I never received a password, I click "Forgot Password?" Receive box with message "Your password will be emailed to the email address that you supplied when you placed your order." I have been using the same email address for a couple decades...I check spam and other filters. Nothing ever comes. Tried/repeated this process over multiple days. That avenue is a dead end. So I log into my.kaspersky.com and go under account settings -> Bank card, it only gives me the option to delete the card on file. Cannot edit. Cannot add a new card. How do I do update my card on file? I have spent too much time on various days this week, poking around your website, trying to find a resolution. This is becoming frustrating enough that I am considering dropping Kaspersky next month, and using another vendor's product end of July when this expires. This, after using Kaspersky products for many years. Why are you making it so difficult to accept payment changes?!?!