skysurfer

OK, thanks. Case has been created.

I cannot be more angrier than I already am. Kaspersky total security has deleted many of my important files and software on all of my devices. Those files were in my PC for a long time. However Kaspersky decided to wipe out most of them. I cannot recover most of my files anymore. I do virus scan almost every day or every other day. No issues were discovered. So if no issues were found why the hell Kaspersky removed most of my files and software even though many of those were excluded from scanning and trusted? How am I supposed to recover those files? I have come to a point that I cannot trust Kaspersky anymore. This is not the first time it happened to me. I will look for any AV program. How can I get a refund as well?

Back to square one. Kaspersky has deleted the program and all associated files again. This is no longer funny. All files and the folder where the program resides are excluded and trusted. Why does Kaspersky keeps deleting it? I cannot reinstall this program indefinitely. I have to ask the developer to reactivate license key which has limited numbers. I will probably go with different AV program and call for a refund.

OK, I see it now. I just added it. I also added that troubled .bat file. So far I was able to run the program. Will keep an eye on it. Thanks for help.

If I manually select the path to FSUIPC folder and add\** it opens up downline folders, so I cannot actually select \**. If I copy and paste this entry then I see this error. Another headache is as soon as I start Kaspersky it deletes most of those files immediately making the program unusable. I have to reinstall the program again and again. But as soon as I start Kaspersky it removes files again. Thanks.

I tried manually add it but is says invalid path. I wonder if this is something to do with •• symbols

File or folder: E:\MSFS Programs\FSUIPC7\** - It says invalid path.

Back to square one. Kaspersky deleted it again. I turned Kaspersky off completely. Why does it delete excluded files? So much inconvenience. Ridiculous.

Ok thanks. So far so good. Will keep an eye on it.

Please see attached.

Hello. Kaspesrky keeps deleting the program I have been using for a decade. The developer issued new update and kaspersky identities it as a Trojan because it contains a .bat file. I excluded and trusted the whole folder and exe file of the program but kaspersky still deletes it. How can make kaspersky to stop removing the program from deleting? Thanks