Serena89

Thank you so much, I followed your instructions and sent the zip file with "malware" password. Once I hear the results from them I'll return and post about it here. Have a great week!

Thank you for answering F&FW and Guilherme! Here is the Virus Total result https://www.virustotal.com/gui/file/1ec227d6c4e1fe6285927e9d81a4acc066c22815fa4469f3e6a7baaab4fbec16/behavior What worries me is the behavior tab, since the antiviruses didn't get any alerts. The PDF creates files in the computer, changes registry and other things. Can you guys please help me read that behavior tab results? There are lots of things in red, and when you scroll down it tells exactly what its doing, but I don't have knowledge in that.

Good evening! I ran a .pdf when I purchase a course before learning it was a scam. Now that I found out, I ran the file on virustotal and got some things there in the behavior tab, but I don't know how to read it. Is there a way to send Kaspersky the file so they can analyze it for me? I don't want to end up with a ramsonware or something else along with the money that I've already lost. (i never thought the way i'd fall for a scam would come, but oh well... I guess there's a first time for everything! the criminals are each day more sophisticated ugh).

I just bought it and it's working! Thank you so much, F&FW! 😊 Have a great end of week! Serena

Hello again, Flood and Flood's Wife! 🙂Can I abbreviate your nickname to F&FW the next time? I remember you helped me last time I posted here! I have signed in to the kaspersky account in which I have the subscription. So, the thing is it keeps saying I have no active subscription on my account, but on My Kaspersky website I can clearly see it's active, and I'm using the same email. (attached) [edit] Ok, I think I know what's going on here. This is my mom's subscription that I bought for her. I think mine expired... I'll have to buy again! 😛 Haha

Good evening! I have found the page that teaches how to do that, but it says when I install Kaspersky Plus on the new computer it will automatically identify and transfer, and mine is asking for the activation code. Please help me? What I've done: 1. On My Kaspersky, in Subscriptions, I clicked Kaspersky Plus, and Protect Another Device > New Device 2. Downloaded and installed Kaspersky Plus on my new computer (the old one has been turned off for months). 3. On Kaspersky it says I don't have an active signature on my email account, but I'm logged in here and I can see I still have 5 months left more or less. Please, help? Edit: Windows 11 Pro Kaspersky version is probably the latest since I just downloaded it I'm not located in the USA

Ooh i didn't know! Thank you 🙂 Hello Flood 🐳+🐋! Thanks for answering 🙂 2. Couldn't it be DNS or something? Also, I remember reading that internet providers have also a security layer, maybe it could be that? 5. I can let them know, but now it's loading and i have no idea why (now it loads with the warning in the corner saying it isnt secure, but at least it loads - the others, when i try to bypass the warning on the screen, never load and gives me errors) 6. I will 🙂 I didn't know i couldnt post links, it was my bad. 7. Yes, most websites work, only a few specific ones don't. Some websites that work: https://www. acbjd .com/ https://www. ringdoll .com/ https:// www.angell-studio .com/ Yes, i can also access kaspersky website and forums, netflix, pinterest, many others. Thank you 🙂 Serena

Goodness, there was a problem and it posted 4 times! Sorry for that. Wish i could delete...

Hello! 🙂 1. They haven't 2. Many! Today I found more and my brother also mentioned he is, but he doesn't have kaspersky so I'm more certain now it's our internet provider. I can list a couple more that I tried recently and don't work (besides the original one on my 1st post): https:// www. impldoll. com/getpwd.php https://www . resinsoul . com/ http:// www . dollpamm. net/index.php This one wasn't working, I contacted the owner, they contacted their hosting company and the answer was 'Depending on the security options of your browser (Edge, Chrome, etc.), you may receive a warning message or access restrictions.'. But now it's working, somehow. I didn't contact my internet provider yet. 3. Yes, same problem on Edge. My default is Chrome. I don't have any other browser besides those 2. Thank you! 🙂 Serena

Update: Talked to support, they told me to check on Kaspersky "do not scan encrypted connections" and try to load the website again, i was still having problems (chrome blocked from opening the website without option to enter anyway), so the support told me it's probably my network that's blocking. I decided to leave it as is, there wasn't anything else i could do.

I'm trying to figure out how i ended up with a custom... does it mean my original win10 was a custom too, since i bought an MSI laptop with it? I think it makes sense because when i factory reset my windows it still comes with the MSI software - which i like and is useful to me

Hello Flood and Flood's wife! 1. done 2. Windows 11 Version 22H2 (OS Build 22621.2715) 3. It says it's up to date but i have coming soon on my device Windows 11, version 23H2 4. I didn't add the website to trusted URLs, the list is empty. Website still won't load. Still get the same message as on my original post 😞 I guess i will have to contact the Support team. Thanks! 🙂 I'll come update the thread once I talk to support!

Mine is? I bought this MSI laptop with windows 10 and windows let me upgrade to windows 11 for free. How can I tell if mine is custom?

Thank you for the links, i'll read them 🙂

Hello! Thanks for letting me know. I understand, and wasn't planning on buying directly from them because of the warning. I do have a question, when it's like that, what is exactly the risk? Is it because they're at risk of having been hacked and someone could get my information if i input anything there? They're a legit store, even though their website isn't safe right now, i could open it a few weeks ago. A few other websites that also sell dolls like that are also having the same issue in which their website doesn't seem to be safe even though they're legit