ROSIEBO

Should I turn “private browsing” back on?

HI and thank you, I turned off private browsing, thank you for helping me I so appreciate it.

Did you get my message? I can’t send the report through email nor through Kaspersky directly keep getting error messages, so I’m going to try to contact support tomorrow

I appreciate you trying to help me, but I have NO IDEA how to do what you told me to do in the message. NO CLUE at all is there a technical support I can have look at it?

I know turning it off is NOT A GOOD THING OR THE ANSWER, THANK YOU FOR YOUR HELP. I’ll check back in a little while.

yes that’s what I see BEFORE I turn off my protection!

that shows 20.0.14.1085 (g)

It happens on all browsers, I’m operating on Windows 10 I don’t know what #2 is that you are asking me, so I can’t answer that no they are not accessed in SafeMoney, I have tried through Chrome, shopping at Yankee Candle, Lakeside.com - tried using Rakuten, get a black screen - I can go as far as checking out and then nothing, I can go no further

Everytime I try to checkout on a site, I can’t unless I totally disable the Kaspersky. I don’t know why this is happening all of a sudden. any suggestions.