Robin5436

Thank you for clarifying, Benny. I will contact tech support.

OK - I am trying to pull together the different responses. (I have moderate technical ability but not enough to totally understand things going on underneath the surface or in the background.) First - I was wrong when I mentioned my Malwarebytes. I have used it in the past but am not using it now. Second - so the conclusion at this point it that something happened at familytreemagazine and it is currently being addressed, but still in process so stay away for now? Third - I am trying to understand the connection between ftm and livechat.com. I assume the latter is a function used in places where one wants to carry on a chat in present time. Does that automatically get accessed when logging on to ftm? Can I somehow turn it off?

I don’t understand. Are you saying the problem is my Malwarebytes?

Thanks so much for the update. Their first response is a bit unnerving! I will be interested to learn what the FT administrators have to say. R

I am still getting this message. This is a mainstream and popular web site, so I hope/assume this is a “false positive” although it is irritating to have that message pop up every couple of seconds. I do want to be able to go to the web site. Can you guide me as to whether it would be reasonable to go there and just ignore the message? Robin

Thank you!

I submitted for analysis. I don’t know if you can see this - https://opentip.kaspersky.com/www.familytreemagazine.com%2F/ but there is a check mark and it says “good”.

Whenever I visit the website familytreemagazine.com I get an error window from Kasperky “Access denied - Malicious website:livechatinc.com. This doesn’t happen on any other website and I would have thought that the website for Family Tree Magazine would have been safe. What is going on? Should I be concerned? If so, what do I do about it? Robin Windows 10 - Kasperky Internet Security.