Thank you. The behavior is the same. For example, after 15 mins of scan, 500,000 files were examined but the report said only 1% done (it should have been closer to about 35% or so). I let it run to 3, 470,000 files, supposedly 71% (nearly 3 times the actual number of files). So the full scan is broken, as it always has been. In the past I have tried to collect the data required by security but have been unable to do so. For one thing, the files produced are massive, and the instructions are largely cryptic (to me), and no one seems to be able to answer questions simply and in actual English. It is obvious right from the start that the scan does not work properly. I should be able to trace the actions on just the first 500,000 files (for example) and send that, since it is obvious that the info supplied by KIS (1% done) is incorrect. What I have now is a feeling that KIS may not be working correctly, and that there is no diagnostic which I (ME) can run successfully and my computer is perhaps NOT protected. The scan would seem to be a very important part of the KIS system. I do not feel secure. In the end, this is ridiculous. I shall be looking at alternative security programs.