Patrick O'Keefe

Thank you. I will definitely buy a single device license for one year. Then, in another year I will buy a 5 device license. I don't mind paying for 5 devices when I have only 4 but I think I'll skip the offer of paying for 8 devices. :relaxed:

Interesting. For the device that was showing last connection in 2016, I did a "Disconnect". That computer's icon briefly disappeared and was almost immediately replaced with a new icon showing a last connected date of yesterday. I guess I have to manually get rid of old records to make way for the new ones. I've disconnected the other back-dated computer but now need to bring up My Kaspersky from it to reconnect. Thank you for your help. And regarding replies, I sent an inquiry on Kaspersky's "Need help with this website?" forum. I was told that there is a problem with their editor that makes the Reply button disappear with some browsers at some screen scaling. I changed the scaling and suddenly I have a Reply button.

I currently have KIS running on 3 computers. All 3 are running 19.0.0.1088(f) with up to date (within a day) databases. In the Devices tab on my My Kaspersky page, one of the devices shows last connection today, one shows the last connection in 2018, and one shows 2016. The one showing a 2018 connection knows the computer is running KIS 2019. The one showing a 2016 connection thinks the computer is still running KIS 2016. What is the "connection" referred to? I just connected to My Kaspersky from the (supposedly) back-level computer, and that computer connects with some Kaspersky server daily to get database updates. There is a "Disconnect" function on the My Kaspersky Devices page but gives a warning that the action is irreversible so I haven't tried it. I'm not sure what value there is in being connected - especially if the connection is somehow years old - but I'm reluctant to disconnect before knowing what this will do. BTW, I have not been able to reply to a previous thread I started so don't know if I'll be able to reply on this thread. Be assured I will read every reply I get even if I cannot reply.

I know this is not a technical question but I don't know where else to ask. I have over a year's worth of time left on my 2-year 3-computer KIS license but I am about to acquire a 4th computer. If I buy a 5-computer license, will lose that remaining time I paid for, or will the new 1 or 2 years worth of license get added to my current 3 computers?