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Palasv

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  1. Correction in progress! Answer from the support : ***** Greetings and thank you for contacting Kaspersky Technical Support. My name is Konstantin and I will be assisting you with this query. The issue you encountered is caused by a bug which has been identified and is under investigation by our developer team. No diagnostics are required at the moment and the workaround to be able to work with your browser is the following: Open Kaspersky Preferences (click on its icon on the Menu bar) - Protection: uncheck the option next to "Check secure connections (HTTPS) for Safe Money and Private Browsing" We will keep this ticket open until the bug is resolved and we will send you an email to inform you when this happens. Please ignore the note below that the ticket will be considered resolved if you do not reply in 7 days as it does not apply to you. Apologies for any inconvenience this causes but it should be sorted soon. ***** Thank you!
  2. Where can I add exception ? I know I can add a site if I want it become protected by the “Protection bancaire”, but I don’t know how to add an exception.
  3. I did it, I posted the update information at 15:21 in the request. I thought that the update of the version 20.0.0.829b had arrived this morning, but the date of update in Help of KIS is "just" the date of the last update of database... Maybe it is a problem of certificate at Microsoft...
  4. I created the request, with the add of this last test : in the KIS Preferences, if I desactivate "Vérifier les connexions sécurisées (HTTPS) pour la Protection bancaire et la Navigation privée", it works (sites are accessible, in Safari and Chrome ) !
  5. I did all these steps. The problem is always here (with for example) : https://admin.microsoft.com/ https://aad.portal.azure.com/ ... More details : Same problem with Chrome on the same Mac When KIS is closed, that works on Safari and Chrome. On the same Mac, in a virtual machine with Windows, there is no problem. Desactivate the KIS extension in Safari or Chrome does not work. Each time, the only way to make it work is to close KIS. When I reopen it, it does not work again.
  6. Desactivate the extension in Safari does not work. The only solution that is working is to close KIS. For information, it is on a Mac with Catalina 10.15.5
  7. Hello, Since this morning, the access to Microsoft 365 Admin is impossible. I had an update of KIS this morning : 20.0.0.829b So it seems it is the cause. Message in Safari : “Safari can’t establish a secure connection” Please do something quickly Thank you.
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