Jump to content

New01

Members
  • Posts

    3
  • Joined

  • Last visited

    Never

Reputation

1 Neutral
  1. No way, nothing happened.Still in “Device Locked “ screen
  2. I’m using Sony Xperia Z5 Dual android phone having KIS premium version installed. I haven’t used any pin code before. My phone is in “Device is locked” position and not moving to any screen to enter the code.
  3. Recently i tried to update Kaspersky Application from Playstore and after update, i restarted my phone and my phone locked and couldn’t unlock my phone using my unlock pattern. With no option to unlock, using my kaspersky account, i tried lock and locate option so that i can unlock using my code. After lock and locate option is pressed and Kaspersky locked my phone and not option to enter code or no unlock option available and screen is in same “Device is Locked” position, not moving to any other screen even if i swiping up or down or left or right. Please help me on this issue and i dont want to wipe out my data.
×
×
  • Create New...