After I was suddenly kicked off the internet because of a Kaspersky VPN FAILURE, I was able to remove kaspersky vpn from my taskbar in the lower right, (Windows 10, desktop), then turn off my computer. Then turn it back on, search for and locate "kaspersky vpn" in my computer, open it up--turn it off, then turn it on, and it suddenly worked, and I was able to get back on the internet.