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Masoud

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Everything posted by Masoud

  1. Hi Flood, As I told, my problem with activation more than two-times back to a few years ago and support fixed my re-activation for the third time. Fortunately, at the current time that I use a KIS product, no crash or any OS problems happened to my machine to makes me reinstall OS for the second or more times. I read the topic you linked to me before, but it didn’t describe in detail why? and why Kaspersky offer us to reactive our license as many as we want like Bitdefender or other security software company without any problem for sellers and users and both sides are satisfied with this policy. I hope this policy will change in the near future. Best, Masoud ?
  2. Hi, At first, I apologize to ask this general question that should be asked in the wishlist topic or something like that but didn't see a topic that created for general or wishlist questions, so I have to ask it here. If you know a suitable place, please move my question to there. I love Kaspersky products and believe in its products, especially home security products that purchase two times in my digital life, is great and makes us ensure to work and surf online safely. But there's something from since years that I don't like it! and that is why Kaspersky makes us register our products just two times, not more than. For an unstable OS that faces a crash and other weird unexpected problems that force us to format and reinstall a fresh OS, just two chances for activation our Kaspersky products are horrible and maybe during a year license, we have to reinstall OS more than two times. And what will happen if we go for three or fourth new install OS? While other rivals like Bitdefender allows us to enter our license code for activation as many as we want without any concerns. Personally I prefer to enter and register my purchase activation code as many as I want when my machine face with a problem, because unexpected OS bugs or crash don't tell us when they'll come to us. I had a bad experience a few years ago and I had to register my Kaspersky product more than two times, and when for the third time, I couldn't register easily and have to call with Kaspersky support and took much time to fix my activation process. But if I had to activate my product without any limits, I didn't need to call to support and put time for it. Less than 7 days, I have to re-active my current product and purchase a new activation code, and I don't know what to do, renew my KIS or switch to another security software like Bitdefender? If Kaspersky changes its policy about activation with no limits, it would be great and I would be happy! Best, Masoud
  3. Hi Flood, Cool! I know the path and the Exclusion window; but didn’t know we can enter extensions in the field, and thought it just uses files and folders. Thank you for your help Masoud?
  4. Hi, I need to exclude some extension files from scanning in Kaspersky Internet Security 2020 (20.0.14.1085) on Windows 10. Under Settings < Additional < Threats and Exclusions < Manage exclusions, I didn’t find any option to exclude extension files in the “Exclusions” window. I need to exclude below extensions that belongs to SDL Trados Studio software, but don’t know where I should do this and how? *.sdlppx *.sdlproj *.sdlrpx *.ttp *.wsxz *.stppk *.sdlxliff Best, Masoud 🙂
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