I have a 5-unit license. Two licenses are assigned to Windows installations, two to Android installations. I already have existing license keys attached to my account, I'm trying to switch my devices to use a new license rather than the expiring one. However, when I try to assign the devices to the new license key only three of the four show up, the fourth isn't there. Kaspersky is on the phone no problem other than it's quite obviously complaining about the expiring subscription. How do I get the device to show up?
And why is it so complex in the first place? Why can't I just say move all my devices to this new license?
