LimticBun

yeah i have both, you never know… keep them on different things, always have a redundancy so if you lose the box as i did you still have your stuff >_<

so… it seems that the box i got was for a obsolete version that worked with the 20… funny because i lost it when i moved some time ago, they still updated it even tho they were in no obligation to do so… i lost it, my fault kinda scenario (have the code in my password manager secure note) more reasons for me to buy the product for my family computers… ‘

i sent them this “hello, i still have 375 days and the software updates itself telling me the license is not for that product (from KIS20 > KIS21), i have to re-install the app every day to keep the protection up… how do i disable automatic updates?” aaand to their response i sent this “hello, i already blocked the update trough registry editor. i don't have the option in the "update", that means my license i paid for is invalidated? kinda sketchy if you ask me... if there is a problem with the software that needs an update it would be cool if you guys extended the license on that updated version... anyways, hope you fix the problem so people that are PC illiterate don't have bad experience with the product. Thanks” let’s see what i get back...

i don’t know what to tell you, i asked them directly and this is the full response: “Greetings! My name is S****.I apologize for my late response. Appreciate you getting in touch. Here are some steps to address the issue: 1. Open the Kaspersky Internet Security program -> click on the settings window (at the bottom left corner) -> go to the 'Additional' section and select 'Update'. 2. Select "Do not download new versions automatically and do not notify me when new versions are available". However, if you don't have this option, unfortunately, the developers have removed the options to: → Download and install new versions automatically. → Do not download new versions automatically and do not notify me when new versions are available. This is because our developers have deemed that regularly upgrading our products to the latest versions is necessary to keep the effectiveness of the security they provide. Additionally, please also be informed that a suggestion/feedback has been proposed to our developers regarding this issue. As of now, it's hard for us to say how long it will take to implement them because all features are planned and evaluated the way in advance. But do keep an eye out for updates! We remain at your disposal. S**** | Technical Support Representative” when i update the software it tells me that the license code i have it’s not for that product… so i guess it is depended on the version...

i got this from the support: “However, if you don't have this option, unfortunately, the developers have removed the options to: → Download and install new versions automatically. → Do not download new versions automatically and do not notify me when new versions are available. This is because our developers have deemed that regularly upgrading our products to the latest versions is necessary to keep the effectiveness of the security they provide.” they have an issue with the software and force the update but don’t extend the license to that version… this is not acceptable

thanks i will apply that :)

hello, i still have 375 days and the software updates itself telling me the license is not for that product, i have to re-install the app every day to keep the protection up… if i have to modify regedit to do so hit me up with what should i change. Thanks