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hroesemann

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  1. Thanks to everyone here. I went through Kaspersky Premium Support and got help from their Remote Support. It turned out to be a false positive on the Aquasuite software update.
  2. Oh, okay. I do not know how to do that. Or where to find them. Right now I think all the downloaded files were deleted by Kaspersky. How can I upload them when Kaspersky blocks it anyway?
  3. Hello Berny, Thank you. I just submitted the System Watcher report and it came back clean. So, I guess I am supposed to add an exception for Aquasuite files, but I do not know how to do this. Can you help with this, please?
  4. I have Aquasuite software on my PC for controlling the fans and water temps, and RGB lighting. I had no trouble installing the initial version of the software and the second version update it had. But, for this recent update to a newer version, Kaspersky blocked it as a Trojan.32.Bazon.a . Can Kaspersky confirm this? Aquasuite says it is a false flag and they are telling me to add an exception for aquasuite and ALL dll files. I am not sure how to do this. I looked in my application control and everything listed for Aquasuite is allowed and marked as trusted as far as I know. I attached a .png file of the System Watcher.
  5. When I first renewed my subscription, I did`nt see the box where the code is supposed to go. I assumed it was already activated and I did not realize that it was in KIS and not the KPM app.
  6. I don`t remember if I did. But, I still have the email from 5/24/2021 with the activation code. How and where do I enter the activation code?
  7. I just renewed the license for KPM. But it keeps popping up asking me to continue KPM. The pop up keeps saying it will expire June 7, 2021.How do I stop KPM from popping up all the time?
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