That worked, at least on 1 of my 2 desktops. Success is when the program “Camera Window DC8” appears on the desktop monitor. It allows for downloading from camera to computer and also deleting from camera. When this appears on desktop, the screen on the camera is blank. On one of the computers this was successful. On the other, the back of the camera indicates a connection, then the back of the camera shows the last image in the camera and the program “Camera Window DC8” does not appears on the desktop monitor. So now I am comparing all the settings in Kaspersky Internet security between the two computers, trying to find the setting that is not correct on the failing computer. Any ideas? Thanks.