gooddog

Method of above, no joy. Same results. Method #2, Brute force, turn off KIS and allow app to install, worked. Will follow up with request to Tech Support at a later time, leaving this location shortly. Thanks again for the assistanace,

Will perform above instructions and update accordingly. Thank you for your time today.

Followed above instructions and downloaded Yi application. App installed and when I allowed it to start, KIS grabbed it and popped up offer to quarantine and restart. I accepted and waited for restart. After +/- 20 minutes, performed hard shut down and restarted system & generated logs. Did you by any chance pull down the app from a different site than I listed above? Thanks again for the assistance,

That’s very encouraging, thank you. Will run above procedure and update. Most appreciate the assistance.

Looking at the log, I see that by updating to the 2020 edition, all the previous logs are gone. I assume I will need to attempt to reinstall and repeat above instructions?

Thank you for the follow up. Operating system = Windows 10 Pro, version & build in attached screenshot. KIS 20.0.14.1085(h) 2.29.2020 Report attached Thank you,

I have been using the Yi Desktop application for windows on one computer for several years and recently tried to install it on another desktop. After several attempts, I have ceased and wanted to check with Kaspersky to see what may have changed. My 2020 KIS will allow me to download the app, but stops the installation and then quarantines the download & request restart. The app download website is as follows: https://www2.yitechnology.com/yi-home-pc-app If the application is corrupt, should the primary computer that has this application up and running be flagged by the 2020 KIS in operation on that system? Can the downloaded app be checked? Thanks in advance, P.S. I should add that the downloaded application passes the Kaspersky VirusDesk test.