My KTS expires on 4 Jan 2023. When I follow the "renew" links, it takes me back to extend my KTS for another 2 years. Going straight onto the site I can see the Plus and Premium etc packages, but selecting the "switch product" link, followed by the 'check my eligibility" on the site, takes me back to "extend your KTS"
I REALLY don't want to extend my KTS for another 2 years when, according to this forum - it will have no future dev and is therefore, I assume, a dying product.
So I'm guessing the only way to do it is to wait for KTS to expire, then purchase the new products, and most likely have to register with a new email address on the website, since my '" account" seems stuck on insisting I extend KTS?
Doesn't appear to be a "region" problem - when I look at the list of countries available for Plus / Premium, mine is in the list - but as soon as I enter my current credential - back to renew KTS I go
Comparison: Plus vs. Premium vs. Internet Security vs. Total security
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Posted · Edited by Gavin
My KTS expires on 4 Jan 2023. When I follow the "renew" links, it takes me back to extend my KTS for another 2 years. Going straight onto the site I can see the Plus and Premium etc packages, but selecting the "switch product" link, followed by the 'check my eligibility" on the site, takes me back to "extend your KTS"
I REALLY don't want to extend my KTS for another 2 years when, according to this forum - it will have no future dev and is therefore, I assume, a dying product.
So I'm guessing the only way to do it is to wait for KTS to expire, then purchase the new products, and most likely have to register with a new email address on the website, since my '" account" seems stuck on insisting I extend KTS?
Doesn't appear to be a "region" problem - when I look at the list of countries available for Plus / Premium, mine is in the list - but as soon as I enter my current credential - back to renew KTS I go