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ErnestN

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Everything posted by ErnestN

  1. Same location, same network Yes No From and I replied
  2. Yes I repeated the steps and told KTT, they requested that I send email connected to the dashboard and screenshot of any error displayed in the machines, unfortunately the wasnt any errors Saturday02 January 2020 at 0704HRS I checked all my machines are updated showing no pending updates Not safe mode but I cleaned their DISKS
  3. I repeated the steps Not sure about this one but my assumption is that just like other machines The device connecting to the dashboard shouldnt be an issue Plus: I meet all the requirements as per the App cincompatibility with KIS
  4. No, they just read my mails now and not respond
  5. Hello @ErnestN, Welcome again! Is KTT, Kaspersky Technical Support? Did you log a case, as suggested by @Igor Kurzin or just send an email? Please let us know? Thank you🙏 Flood🐳+🐋 Yes Yes
  6. Good day I have sent a mail to KTT and they are asking to do the same thing that I have done Any other solution
  7. Yes, all the devices are synced. I logged into the MyKaspersky account in each of the devices Version 21.2.16.590 (b) I am using the lastest updated version 100% clean installation
  8. Hi Yeah I have enabled Anti-banner addons And I only use Chrome and Edge
  9. Good day I cant see 3/32 of my Devices in My Kaspersky, I tried: Sign out and in from My Kaspersky from my computer where I centrally manage all the Devices Log into my Kaspersky from the device, signout and sign in again But they are still not showing Asissit Me
  10. Please provide us with information about the products, versions, etc. you use. Regards Alex Kaspersky internet security, 2009 In our company we use a software call NQ Billing system. The moment I install this application, Kaspersky deletes it
  11. The Lab is not responsive, that's why I came to the community. Our business is affected
  12. Good day COmmunity Assist me here I installed Kaspersky in our staff computers but the applications deleted our billing software I install the application from the server
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