dee_emm
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Posts posted by dee_emm
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Also, in my version it's just the headset (which upon hoverage shows "Support"). In case anyone else who is newb/ ungeek gets this far.
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I hovered and saw only "Support" and did not realize THIS is where the build stuff is! Thank you. (I took two other pics to prove to you it wasn't there and ... um, thanks again.)
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We'll see if it is solved; not going there quite yet! McAfee site advisor was actually McAfee web advisor, but I hunted the offender down and killed it. Gone, and Kaspersky agrees. Adaware decided to change my password, effectively locked me out (green input button flashed) so I happily uninstalled that freebie anti-sanity thang.
There is still no cute little icon telling Kaspersky version or patch or anything else -- tho I read Windows 10 might require some sort of patch to function OK. Somewhere. If I run into trouble and can't find it if needed I will uninstall and try another freebie AV. Or come here and cry further.
I did follow instructions as advised (much thanks, Flood/ Beloved of Flood!). It's been ten minutes and no crash, no blue screen of angry death tossed at me, yet. ? Will update later. Thanks again!-
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No, had it right and it's the top -- nope, second -- one in the recommended link I sent: Adaware. It is known for its ability to play second fiddle, and when I found the install info it announced to me that's what it was doing. So Kaspersky, then, IS the issue! And interestingly since I uninstalled it my computer has not blued its screen of death at me once.
When I went to 'Kaspersky' on my computer's start menu, and opened the icon, too, back when I had it, it only said Kaspersky Free. Top left where it's supposed to say what version (I read and followed all the Don't Post Until You Get Your Info Down stuff first). And since I'm in the Free section of the Kaspersky forum, I thought that was a given. All I can see now is non-California when I pretend to download it again.
Bitdefender? Nope. I DID have some McAfee tag on from MS, and I had used TrendMicro for $$$ I got tired of paying, plus they blocked documentaries, but even Kaspersky said that was all removed.
So if I kill the Adaware and reinstall Kaspersky, will I still have crashes, I wonder? Am going to bed; be back tomorrow to see if this helps. Really appreciate your help, Flood & Flood's Beloved! -
Adaware is running second fiddle. Windows 10 21H2 OS build 19044.2251
Started here: The 9 Best Free Antivirus Software of 2022 (lifewire.com) which went to here:
Free Antivirus Software 2022 for all Devices | Kaspersky
BTW I did just uninstall it, and so far no crashes (fingers crossed). Something is interfering but I am no geek (to say the least), sadly. CAN re-install if I can figure it out. -
Started right after download. Not terribly computer literate. But this is the first times (20 in 2 days) I've seen the blue screen of death. And a stopcode that flashes by too fast to catch it (bddci.sys but it's supposed to be 0x-something, no?). I will uninstall Kaspersky if I have to, but do I really have to???
Dell, Inspiron 17 7000, Windows 10, crashes since download of Kaspersky
in Kaspersky Free
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No crashes since the re-install. Now marking as Solved. Thanks for sleuthing!