[Kaspersky blocks programs internet access (Steam, Discord)]

 

On 5/5/2023 at 12:57 PM, Flood and Flood's wife said:

Hello @Gregorif,

Welcome!

Please try this solution from @Igor Kurzin:

1. Make sure Windows Hidden files, is checked/ticked, refer: View hidden files and folders in Windows
2. Open Kaspersky app, select Settings⚙, select General, uncheck Enable Self-Defense, select Save, select Yes - to confirm the action.
3. Exit Kaspersky app - on the Windows taskbar or hidden icons, rightclick the Kaspersky icon, select Exit.
4. Go to folder C:\ProgramData\Kaspersky Lab\AVP21.3\Report\ and delete the contents = all files and folders.
5. Start Kaspersky app.
6. Enable Self-Defense.
7. Shutdown the computer, using Shutdown, not Restart, power on, login.
8. Re-check the issue?
9. ❌IF the issue persists, please log a request with Kaspersky Customer Service: https://support.kaspersky.com/b2c#contacts; on the support page, select either Chat or Email, then fill in Application malfunction, Other template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you. 

Please share the outcome with the Community, when it's available? 
Thank you?
Flood?+?

This fixed also my problem with Proton Drive not syncing and outloook crashing, yet i still have several problems with office 365. Kaspersky blocks some of the connections thus causing troubles. Only fix is to shutdown protection for the period i'm working on something. Not an optimal solution.